FAQ

Truenorth Capital Bank is a financial services institution that provides investment and banking solutions with a focus on digital assets, including Bitcoin and other cryptocurrencies. Our services are designed to support individuals and businesses seeking secure, structured, and technology-driven financial opportunities.

You can open an account online through our website or mobile app, or visit any of our branch locations. You'll need valid government-issued identification, proof of address, and your Social Security Number (or equivalent tax ID). The online process takes about 10-15 minutes to complete.

We offer a range of account types including: checking accounts, savings accounts, money market accounts, certificates of deposit (CDs), retirement accounts (IRA), and business banking accounts. Each account type comes with different features and benefits tailored to your financial needs.

Direct deposits and cash deposits are available immediately. Check deposits typically have a 1-2 business day hold period for funds availability, though first $225 is available next business day. Mobile check deposits may take 1-3 business days to fully clear. International deposits may take 5-10 business days.

Business loan requirements include: minimum 2 years in business, satisfactory credit score (680+), annual revenue verification, business bank statements (last 6-12 months), business tax returns (last 2 years), and a detailed business plan. Collateral may be required depending on loan amount and type. We also consider cash flow projections and industry experience.

International wire transfers typically take 1-5 business days depending on the destination country, currency, and intermediary banks involved. SWIFT transfers are usually processed within 24 hours but may take longer due to time zone differences and regulatory requirements. We recommend initiating transfers before 2 PM local time for same-day processing.

Yes, our mobile banking uses bank-level security including 256-bit SSL encryption, multi-factor authentication, biometric login (fingerprint/facial recognition), real-time fraud monitoring, and automatic logout after periods of inactivity. We never store your full account credentials on your device and provide instant notifications for all account activity.

Yes, you can open multiple accounts for different purposes such as personal checking, savings, joint accounts, and business accounts. Each account type serves specific financial goals. There's no limit on the number of accounts you can have, though certain accounts may have minimum balance requirements or monthly maintenance fees.